Terms of Service

These Terms of Service govern access to and use of the INNOCONSULT MEDIA PTE. Ltd website. The website provides company information, describes our digital market research and consumer insights services, and gives business visitors a way to contact us for potential collaboration. It is intended for professional and business use. It is not a self-service purchasing portal, an automated research order platform, a consumer reward program, or a place where any visitor can create binding commercial obligations without review by our team.

By using the website, you agree to use it lawfully, accurately, and in a manner consistent with its business purpose. If you contact us on behalf of an organization, you represent that you have authority to share the information you provide and to discuss a potential business relationship. Sending an inquiry, registering for a website account feature, or receiving a reply from us does not create a partnership, agency relationship, employment relationship, exclusivity arrangement, or service commitment. Any paid work, API integration, data processing arrangement, or Cost-Per-Complete commercial activity requires a separate written agreement signed or otherwise accepted by authorized representatives.

Our services are delivered through direct business communication and documented partner expectations. A potential engagement may involve review of research categories, respondent access needs, technical routing requirements, fraud-prevention standards, completion validation rules, commercial rates, reconciliation procedures, privacy obligations, and service boundaries. Those topics cannot be responsibly finalized by website browsing alone. We may request additional information before deciding whether to continue a discussion, and we may decline inquiries that do not match our capabilities, compliance standards, operational capacity, or risk tolerance.

When an agreement is executed, that agreement controls the specific services, deliverables, payment terms, data responsibilities, warranties, confidentiality obligations, termination rights, and dispute procedures for the engagement. If there is a conflict between these website Terms of Service and a signed partner agreement, the signed agreement controls for the covered engagement. These website terms continue to apply to general website use, account access if provided, and any activity not governed by a separate written contract.

You may use the website to learn about INNOCONSULT MEDIA PTE. Ltd, review public service information, submit accurate business inquiries, and access account features that we make available. You must not misuse the website, attempt unauthorized access, interfere with security controls, submit false or misleading information, impersonate another person or company, introduce malicious code, scrape content at unreasonable volume, probe infrastructure, or use the website to transmit unlawful, abusive, confidential, or third-party restricted material. You must not attempt to reverse engineer private systems or bypass authentication, rate limits, validation checks, or other protective measures.

If you create or use an account feature, you are responsible for maintaining the confidentiality of your login credentials and for activity under your account. You should notify us if you believe your account has been compromised. We may suspend or restrict access if we believe activity is unauthorized, harmful, misleading, legally risky, inconsistent with these terms, or harmful to the quality and reliability of our services. We may also remove or decline messages that appear irrelevant, automated, abusive, or outside the professional purpose of the website.

We work in digital market research operations, including traffic aggregation, respondent quality controls, anti-fraud review, API-based B2B integration, verified completion workflows, and consumer insight support. Public descriptions on this website are provided for general business understanding and may not describe every technical, commercial, or legal detail that could apply to a specific engagement. We try to keep information accurate and useful, but we do not guarantee that every service description will match every partner need, market condition, jurisdiction, or platform configuration.

Performance expectations, valid completion definitions, study categories, routing rules, quality thresholds, and commercial treatment must be defined in the relevant agreement or technical documentation. We do not guarantee a fixed volume of completed questionnaires, a particular incidence rate, a particular audience profile, or acceptance by any third-party platform unless those expectations are expressly documented in a binding agreement. Research programs can be affected by eligibility criteria, partner system availability, quota changes, respondent behavior, fraud controls, survey design, and other factors outside a single provider's control.

The website content, design, service descriptions, text, graphics, and brand elements are owned by or licensed to INNOCONSULT MEDIA PTE. Ltd unless otherwise stated. You may view the website for legitimate business evaluation, but you may not copy, republish, sell, misrepresent, or use the content to create confusion about our company or services. Any feedback or suggestions you provide may be used by us without obligation, unless a separate written agreement says otherwise. You remain responsible for the accuracy, legality, and authorization of information you send to us.

To the fullest extent permitted by law, the website is provided on an as-available basis. We do not promise uninterrupted access, error-free operation, or that public information alone is sufficient for a specific business decision. We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from website use. We may update these terms, change website content, modify account features, or suspend website access as needed. Questions about these terms or business engagement requirements should be sent to support@innoconsultmediapte.com.